Thanksgiving is just around the
corner, and I would like to let you know how grateful I am
to have you in the Southwest Family. Thank you for the
Hospitality you provide to our Customers—not
only on this occasion but year round. I truly believe that
with champions like you on our Team, anything is possible.
Keep up the great work, and have a fantastic holiday
It's my honor to submit a Kick Tail entry on your
behalf. I encourage you to keep a copy of this commendation
for your personal files and check your SWAG Recognition Wall
often to view a more comprehensive record of all of the
recognition that you have received.
Email comments from Anita
Lane provided me with the most accommodating customer
service experience i have ever had. I am
including all of my air travel experience before 9/11. She
my situation and worked through the red tape and got me on
a flight to DC. Let me be clear there was at least 250
people in line that day and she managed along with the other
team members to get my situation solved along with everyone
else's in short order.
Incredible! Thank you SW